Verint is pleased to announce that it has launched a new native integration as part of the Verint Cloud Platform for Zoom Meetings and Zoom Phone interactions with Verint Engagement Data Management (EDM).
This unique, open solution helps build a multi…
The cloud changed everything. How many times have you heard that? And yet, how many truly understand the impact this massive transition has had on the ecosystems that ultimately deliver solutions to our customers?
At Verint, we spent the last 18 months…
This week Verint launched its newly designed partner program that makes it easier for partners to accelerate growth and differentiate in the market. This innovative program provides new collaborative tools and program elements to make it easier and faster…
Speech Analytics is one of the most impactful solutions in the contact center. By capturing the goldmine of information from customer phone calls, organizations can:
Did you know that just 60% of the world’s railroads run on standard gauge tracks? The other 40% do not. Passengers may have to change trains when they cross international borders. Standards matter.
The most important standards decision to impact…
Nearly everyone is interested in contact center transformation these days—are you ready to learn from the best? Check out this week’s webinar opportunity from Verint partner AWS.
How to Accelerate Contact Center Transformation on AWS
September…
