It’s been a busy couple of months! Thank you to everyone who has joined us for this webinar series. We’re excited to engage with our partners to strengthen our mutual success and best serve our customers as they strive to make customer experience a competitive…

We have recently redesigned and relaunched our Verint Partner Program! We’ve invested heavily in a new set of processes focused on helping you sell, service and deliver Verint cloud offers easier and faster than ever before.

Through a series of…

These are exciting times for Verint and our partners!

We’ve invested heavily in a new set of processes focused on helping you sell, service, and deliver Verint cloud offers easier and faster than ever before. Through a series of seven webinars, Verint…

It’s an exciting time for Verint partners!

The next step in our partnering journey with you includes not only transitioning to the cloud but doing it in a way that ensures our mutual customers find value today and in the future with the solutions…

The cloud changed everything.  How many times have you heard that?  And yet, how many truly understand the impact this massive transition has had on the ecosystems that ultimately deliver solutions to our customers?  

At Verint, we spent the last 18 months…

This week Verint launched its newly designed partner program that makes it easier for partners to accelerate growth and differentiate in the market. This innovative program provides new collaborative tools and program elements to make it easier and faster…

Verint recently announced the availability of its new compliance recording integration with Zoom, streamlining compliance review and analysis for regulated industries.   

This integration combines Verint Compliance Recording with Zoom Phone and Zoom Meetings…

The City of Hamilton in Ontario, Canada, sits on the western tip of Lake Ontario. More than 500,000 residents depend on the municipality for public health, social services, waste removal, and a variety of other services—with the City’s contact center…

Lead Analyst & Founder, Opus Research

Some say it is “too soon” to put the pandemic in the past tense. Like its cousin the common cold, they say, some form of COVID-19 is here to stay. Yet, there is no better testimony to the indomitable nature of…

More than a year into the pandemic crisis, it's now evident that Microsoft Teams has come to symbolize the post-Covid workspace.

As the need for remote working rapidly increased, businesses embraced modern collaboration tools, such as Microsoft Teams…

Let’s be honest—last year threw us a curveball we couldn't have anticipated.

Looking ahead, we're remaining focused on our key growth drivers: investing in technology, developing partnerships, and building new geographies. We will continue…

According to the Merriam-Webster dictionary, a pipe dream is an illusory or fantastic hope or plan. Dictionary.com also defines a pipe dream as any fantastic notion or hope. I believe today’s enterprise would define a pipe dream as the ability to bring…

Recently WatersTechnology announced the recipients of the 16th annual American Financial Technology Awards (AFTAs) in a virtual ceremony. 

We are extremely proud to have been honored alongside Cloud9 Technologies in the "Best Partnership or Alliance" category…

Good news!

Newsela has expanded its reach to educators nationwide with the open, flexible Verint Community that gives teachers a trusted source to get information, collaborate, find support from fellow educators, and share ideas and best practices easily…

In the second of a three-part series (read part one here), Verint's Simon Rudkin, Vice President – Cloud and Hosting, EMEA, explores how cloud-based customer engagement gives organisations the flexibility and agility to face unpredictable change and deliver…

Recently we held a webinar with Harvard Business School professor Prithwiraj (Raj) Choudhury to learn from his “work from anywhere” research, which is appearing in the November/December issue of Harvard Business Review: Our Work From Anywhere…

Verint recently joined hundreds of attendees digitally at Symphony Innovate 2020 to hear financial services executives and technology experts discuss connectivity in the collaboration economy, new global markets workflows, how to connect the virtual workforce…

We all know these are unprecedented times that continue to surprise us and create new challenges.

Nearly every part of our lives has had to adapt to the realities of COVID-19—including customer and partner conferences. The need to adapt—and do it quickly…

Listen to your customers.

It seems like a painfully obvious piece of advice that every business leader already knows, right? Of course, but what these same leaders might not find as obvious is how to listen to their customers. How do you get them the…

In today’s competitive business environment and especially as a consequence of the disruption caused by the pandemic, companies are increasingly looking at collaboration tools such as Microsoft Teams as an enabler of frictionless business communications…

While the COVID-19 pandemic has kept us physically apart, the need for people to connect virtually is stronger than ever. As dining tables turn into workspaces and classrooms, online communities are proving to be essential platforms for enterprises, government…

Back-office organizations around the world are now operating under a new normal: virtual (remote) work. The measures government and other public institutions have taken to slow the spread of the COVID-19 pandemic require many non-essential employees (those…

Better Together: Best Practices for Combining Voice of the Customer and Operational Insights

February 6; Verint Webinar with Ventana Research

Verint’s Shannon Latta, vp, marketing and communications, and Mark Smith, CEO and chief research officer, Ventana…

At Verint, we’re uniquely committed to help solve fraud and security problems for our bank and credit union customers. Our commitment takes many forms, one being we have built a business around solutions and services to solely address our market focus…

Have you heard the news?

This week Verint announced that it has unveiled integrated financial compliance solutions with Microsoft Teams.

Attendees of ’Microsoft Ignite’ in Orlando this week are seeing how Verint’s solution bridges the ‘compliance gap…