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How to Automate Call Deflection Quickly in a Crisis

By Avanti Joglekar

On Mon, Jun 08, 2020 0
Online Communities in the Time of COVID-19—More Important Than Ever

By Verint Connect Member

On Thu, Jun 04, 2020 0
Automated Quality Management—The Modern Solution for Compliance Issues

By Verint Connect Member

On Wed, Jun 03, 2020 0
Verint Speakers: RPA and Capacity Plans, Advances in IVR and New Banking CX Data

By Susanne Pitts

On Tue, Jun 02, 2020 0
The State of the Financial Industry: Insight from Leading Banks and Credit Unions

By Verint Connect Member

On Mon, Jun 01, 2020 0
AI and KM: From Knowledge Management to Knowledge Automation—Verint Virtual On-Demand

By Mike Cheshire

On Fri, May 29, 2020 0
Realigning the Bank Branch for the New Normal with Analytics

By Verint Connect Member

On Thu, May 28, 2020 0
Safeguarding Citizens in Times of Crisis: Managing Citizen Engagement and Service Delivery Through and Beyond Uncertain Times

By Iain Daws

On Wed, May 27, 2020 0
Verint Virtual May Be Over—But the Exploring Is Just Beginning!

By Haley Malone

On Tue, May 26, 2020 2
Verint Virtual Starts Tomorrow – We Want to See You There!

By Susanne Pitts

On Tue, May 19, 2020 0
How to Equitably Manage Employee Productivity Across Teams, Sites and Work-from-Home Staff

By Mary Lou Joseph

On Thu, May 14, 2020 0
Verint Names Avaya, Five9 and NWN Corporation as 2020 Partner of the Year Award Winners

By Susanne Pitts

On Wed, May 13, 2020 0
Claim These Insights! Verint Virtual Is Just Over a Week Away

By Susanne Pitts

On Tue, May 12, 2020 0
Emergency Call Handling 2020—A Flood of Data: Challenge or Opportunity?

By Reka Sarudi

On Thu, May 07, 2020 0
Verint Virtual to Gather Customer Engagement Industry Experts to Address Navigating Today’s Challenges

By Susanne Pitts

On Tue, May 05, 2020 0
How Are Financial Institutions Navigating the Effects of the Pandemic?

By Matt Tengwall

On Fri, May 01, 2020 0
Transitioning Your Back-Office Workforce to Work from Home

By Mary Lou Joseph

On Thu, Apr 30, 2020 0
Feedback Spikes in March and April—What Does it Mean for CX Right Now?

By Susanne Pitts

On Wed, Apr 29, 2020 2
Have You Heard? Verint Virtual Is May 20 – 21: See You There!

By Susanne Pitts

On Tue, Apr 28, 2020 0
How to Manage a New, Virtual Workforce in the Back-Office

By Verint Connect Member

On Mon, Apr 27, 2020 0
Focusing on Customers during Crisis with Navy Federal Credit Union

By Avanti Joglekar

On Thu, Apr 23, 2020 0
Double Down on Empathy! 5 Tips for CX Success in Times of Crisis

By Verint Connect Member

On Mon, Apr 20, 2020 0
Automating for the Future of the Contact Center

By Mike Bookey

On Fri, Apr 17, 2020 0
Registration Is Open for Verint Virtual!

By Susanne Pitts

On Fri, Apr 17, 2020 0
Get Insights You Can Use Now from Companies Navigating Today’s Challenges

By Lauren Dempsey

On Thu, Apr 16, 2020 0

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